Ikigo cy'Ubucuruzi cyihariye cy'u Rwanda gitanga serivisi zose ahantu hamwe
Ikigo cya Serivisi: 0788 810 006
Ubujyanama: 0788 351 267
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FAQ
Frequently asked questions
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Getting started
Do I need to visit any government office?
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How do I choose the right service?
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Can I use Hebuza from outside Rwanda?
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Security & privacy
How do you keep my documents safe?
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Who can access my documents?
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What happens to my data if I delete my account?
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Payments & fees
What payment methods do you accept?
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Are there any hidden fees?
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What is your refund policy?
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Timelines
How are turnaround times calculated?
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What if there is a government delay?
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Do you offer urgent processing?
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Tracking & updates
How do I track my application?
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How long does my tracking code remain active?
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What if I lose my tracking code?
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